In progress
We have been monitoring the SEQ retail electricity market since 2016–17. Retail electricity prices for residential and small business customers in south-east Queensland (SEQ) have been deregulated since 1 July 2016. Our market monitoring reports assist the Queensland Government to ensure that electricity customers in SEQ can benefit from competition in the market.
In June 2021, the then Minister responsible for Energy directed us to continue to report on the operation of the SEQ retail electricity market annually from 2020–21 to 2024–25. Our reports cover retail prices, discounts and incentives, fees and charges, customers receiving assistance with their electricity bills, new types of electricity plans, market competitiveness and other significant issues.
In December 2023, we were requested to ask retailers to provide the number of households and small businesses in SEQ which remain on legacy market offers that are now above the default market offer (DMO), and to include this information in future market monitoring reports.
Our latest report is the report for 2023–24.
We have also made submissions to the Australian Competition and Consumer Commission (ACCC) and the Australian Energy Regulator (AER) regarding certain aspects of their regulatory and monitoring roles in the SEQ retail electricity market. Our submissions are available below.
|
|
Title | Document | |
|---|---|---|---|
| 21 December 2018 | Submission | QCA submission – ACCC NEM monitoring – Dec 2018 | pdf, 670.88 Kb |
| 30 March 2018 | Submission | QCA submission – AER pricing information guideline review – Mar 2018 | pdf, 600.19 Kb |